STUDIO POLICIES
the fine print
Effective Date: August 13, 2026
To ensure a smooth, consistent experience for all clients, we ask that the following policies are observed when attending Be Kind Studios.
Booking & Attendance
All classes must be booked in advance.
Classes may be canceled up to 8 hours before the scheduled class time without penalty.
If you cancel within the 8-hour window, you will automatically be charged a $30 late cancellation fee, and your class credit will be returned to your account.
A no-show occurs when you do not cancel your reservation and do not check into class. No-shows are subject to a $50 fee, and the class credit will be forfeited.
Our booking system records the exact date and time that reservations are made, clients are added from a waitlist, and cancellations are submitted. Applicable fees are automatically determined based on these timestamps and cannot be manually adjusted or waived unless there is a verified system error.
To cancel a class, you must cancel through the Be Kind app or call or speak directly with our front desk. Emails and text messages are not accepted as valid forms of cancellation.
Private sessions require at least 12 hours’ notice to cancel. Late cancellations may result in partial or full charges.
Waitlist
Waitlists move frequently, and clients may be automatically added to a class from the waitlist up to 1 hour before the class begins.
If you are on a waitlist and are no longer able to attend, please remove yourself from the waitlist. There is no fee for removing yourself from a waitlist before being added to class.
Once you are added to a class, you are responsible for the reservation, and the standard late cancellation and no-show policies apply.
If you do not already have a class reserved that day, you may join multiple waitlists to increase your chances of getting into a class.
Studio Etiquette
To maintain a respectful, comfortable, and safe environment for everyone:
If cell phone use becomes disruptive, you may be asked to leave class. Be Kind Studios also reserves the right to deny entry or remove clients from class when studio guidelines are not followed.
Membership & Class Usage
Memberships and class packs are non-transferable and non-refundable.
Memberships include one class per day, meaning members receive one daily reservation. If you already have a class booked, you will not be able to join a waitlist for another class that same day.
If you do not have a class reserved, you may join multiple waitlists for that day.
It is your responsibility to manage your bookings and cancellations within your billing cycle.
Same-day class switches may be accommodated when possible but cannot be guaranteed. Last-minute switches can prevent waitlisted clients from receiving adequate notice to attend, so same-day switches are considered a courtesy and are subject to availability.
Membership Freezes
Membership freezes may be requested in advance.
A monthly freeze fee may apply, and your billing cycle will be adjusted accordingly.
All freeze requests must be submitted in writing.
Payments & Billing
All clients must have a valid payment method on file.
By booking a class or purchasing a membership, you authorize Be Kind Studios to charge your card for applicable fees, including late cancellations and no-shows.
If a late cancellation or no-show fee cannot be processed when incurred due to an expired or declined payment method, the system may automatically reconcile outstanding balances at the end of the month and attempt to collect any unpaid fees.
Clients are responsible for keeping their payment information current.
Complimentary Drinks
Complimentary cups are intended exclusively for beverages from our vending machine, with one complimentary drink per person.
Bottled water is available for purchase at the front desk.
General Policies
Our booking system automatically tracks reservations, waitlist additions, cancellations, and applicable fees. If you believe you have experienced a verified system error, please contact us at info@bekindstudios.com, and our team will be happy to review the issue.
Thank you for helping us maintain a respectful, clean, and welcoming environment for everyone at Be Kind Studios.
To ensure a smooth, consistent experience for all clients, we ask that the following policies are observed when attending Be Kind Studios.
Booking & Attendance
All classes must be booked in advance.
Classes may be canceled up to 8 hours before the scheduled class time without penalty.
If you cancel within the 8-hour window, you will automatically be charged a $30 late cancellation fee, and your class credit will be returned to your account.
A no-show occurs when you do not cancel your reservation and do not check into class. No-shows are subject to a $50 fee, and the class credit will be forfeited.
Our booking system records the exact date and time that reservations are made, clients are added from a waitlist, and cancellations are submitted. Applicable fees are automatically determined based on these timestamps and cannot be manually adjusted or waived unless there is a verified system error.
To cancel a class, you must cancel through the Be Kind app or call or speak directly with our front desk. Emails and text messages are not accepted as valid forms of cancellation.
Private sessions require at least 12 hours’ notice to cancel. Late cancellations may result in partial or full charges.
Waitlist
Waitlists move frequently, and clients may be automatically added to a class from the waitlist up to 1 hour before the class begins.
If you are on a waitlist and are no longer able to attend, please remove yourself from the waitlist. There is no fee for removing yourself from a waitlist before being added to class.
Once you are added to a class, you are responsible for the reservation, and the standard late cancellation and no-show policies apply.
If you do not already have a class reserved that day, you may join multiple waitlists to increase your chances of getting into a class.
Studio Etiquette
To maintain a respectful, comfortable, and safe environment for everyone:
- Grip socks are required for all classes.
- Be Kind Studios is a cell phone-free studio. No texting, phone calls, filming, or recording are permitted during class.
- Please leave bags, shoes, and personal belongings in the lockers before class. No shoes are permitted inside the studio rooms.
- Please arrive on time to avoid disruption.
- Be mindful and respectful of instructors, staff, and fellow clients.
If cell phone use becomes disruptive, you may be asked to leave class. Be Kind Studios also reserves the right to deny entry or remove clients from class when studio guidelines are not followed.
Membership & Class Usage
Memberships and class packs are non-transferable and non-refundable.
Memberships include one class per day, meaning members receive one daily reservation. If you already have a class booked, you will not be able to join a waitlist for another class that same day.
If you do not have a class reserved, you may join multiple waitlists for that day.
It is your responsibility to manage your bookings and cancellations within your billing cycle.
Same-day class switches may be accommodated when possible but cannot be guaranteed. Last-minute switches can prevent waitlisted clients from receiving adequate notice to attend, so same-day switches are considered a courtesy and are subject to availability.
Membership Freezes
Membership freezes may be requested in advance.
A monthly freeze fee may apply, and your billing cycle will be adjusted accordingly.
All freeze requests must be submitted in writing.
Payments & Billing
All clients must have a valid payment method on file.
By booking a class or purchasing a membership, you authorize Be Kind Studios to charge your card for applicable fees, including late cancellations and no-shows.
If a late cancellation or no-show fee cannot be processed when incurred due to an expired or declined payment method, the system may automatically reconcile outstanding balances at the end of the month and attempt to collect any unpaid fees.
Clients are responsible for keeping their payment information current.
Complimentary Drinks
Complimentary cups are intended exclusively for beverages from our vending machine, with one complimentary drink per person.
Bottled water is available for purchase at the front desk.
General Policies
Our booking system automatically tracks reservations, waitlist additions, cancellations, and applicable fees. If you believe you have experienced a verified system error, please contact us at info@bekindstudios.com, and our team will be happy to review the issue.
Thank you for helping us maintain a respectful, clean, and welcoming environment for everyone at Be Kind Studios.
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