Everything you need to know before you book.
From classes and memberships to studio policies, we’ve answered the most common questions here to make your experience as smooth as possible.
If you still need help, feel free to reach out, we’re always happy to assist.
To ensure a seamless experience, we kindly request that you arrive 10 minutes prior to your scheduled class time. This will allow time for you to complete your liability waiver which requires a photo ID, a passport or drivers license works perfect, and become familiar with our reformers. Our instructors will also be available to answer any questions you may have, as well as to discuss any injuries or modifications needed for your comfort and safety. In the event that you are unable to arrive early, we have you covered with a new member video which we will send to you after booking your first class.
Please bring a refillable water bottle (we have a convenient fill station at the studio). For your workout, we recommend breathable, form-fitting clothing that allows maximum flexibility and movement. Grip socks are required for safety and stability during class. If you don’t have your own, we offer grip socks for purchase, designed for traction and comfort.
Please visit the page of your preferred studio to read about specific studio parking availability.
Yes! Our studios are equipped with essential locker amenities, so you can refresh and comfortably transition from your workout to your day. We provide toiletries, towels, and secure storage for your convenience. Should a location offer heated classes, you can expect private showers as well.
45 minutes.
Pilates is an exceptional exercise method that caters to all body types, with a focus on building a strong core foundation. While Pilates movements may appear small and uncomplicated at first, they provide a challenging and invigorating workout when performed with proper form and repetition. Whether you’re a seasoned athlete or just beginning your fitness journey, our Pilates classes are tailored to your unique needs and skill level. Our custom low-impact workouts are thoughtfully designed to deliver results while being kind to your joints and muscles. Our team is dedicated to helping you achieve your fitness goals and feel your best, so come experience the transformative power of Pilates today!
With a core-focused approach, regular reformer Pilates can improve posture, alleviate backaches, and even support labor and delivery. However, it’s crucial to consult with your doctor before starting any exercise program to ensure it’s safe and suitable for your specific needs. Please note, our hot mat Pilates classes are not available for pregnant clients. Your safety is our priority, and we’re happy to discuss alternative fitness options that may better suit you during this special time.
We welcome clients of all ages, but participants must be at least 18 years old. For those under 18, a waiver signed by a parent or guardian is required and can only take private lessons.
Easy bookings are available straight through our website on your preferred location page or through our app.
Absolutely! You can freeze your membership for $30 a month. Please reach out to our front desk or email your preferred location to set the dates for the freeze. Please note that while your account is frozen, you will not be able to book future classes.
Our memberships are all month-to-month. You must give 7-days notice prior to your renewal date to cancel. Written notice must be sent to the respective studio. Additionally, you must cancel any classes beyond that date to avoid a late cancel or no-show fee. Please view our membership terms if you have any questions.
Yes! You’re welcome to take any class provided at your home location within your membership. You can also purchase additional drop in classes for the reduced rate of $30 as a member. This allows you to enjoy a variety of workouts and get the most out of your membership.
For specific memberships, we are pleased to offer you one complimentary guest pass each month. Please note that the pass expires at the end of each month and cannot be carried over. This pass is exclusively for non-members to experience our studio and classes.
To redeem your guest pass, simply contact your home studio to register your guest and book their desired class. We kindly remind you that any late cancellations or no-shows by your guest will result in charges to your membership card for any applicable fees. By booking the class, you acknowledge and accept these terms and conditions.
We appreciate your continued membership with us and look forward to welcoming your guests to our studio.
If you’re having trouble booking a class remember that in order to book you must purchase the credit first whether thats a drop-in, 5 pack, or any other membership. If you continue to have trouble please reach out to the location you are trying to book at.
If a class you’d like to take is full, join the waitlist! Our waitlists move frequently, and spots often become available.
If you join a waitlist, please be prepared to attend the class. If your plans change, you’re heading to bed, or you know you’ll no longer be able to make it, simply remove yourself from the waitlist. There is no fee for removing yourself from a waitlist before you’ve been added to the class, and it helps give another client the opportunity to attend.
If a spot opens, you will automatically be added to the class and receive an email or text confirmation based on your notification preferences. You may be added to a class up to 1 hour before the class start time, which means you could even be added to a morning class overnight.
To check your current waitlist status, log in to your account and select My Schedule.
Once you are added from the waitlist, your reservation is treated just like any other class reservation and our standard 8-hour cancellation policy applies. If you cancel within 8 hours of class, you will be charged a $30 late cancellation fee and your class credit will be returned to your account. If you do not cancel and do not attend, you will be charged a $50 no-show fee and lose your class credit.
If you are not added to the class, your session will be returned to your account for class packages and drop-ins.
We definitely encourage joining the waitlist since cancellations happen often! Just remember to remove yourself if you’re no longer able to attend so we can keep things moving smoothly for everyone.
We recommend reserving your spot in advance through our app, website, or by calling the front desk. Class attendance is not guaranteed unless you are paid and signed up. Walk-ins are welcome if space is available, but classes can fill up and waitlist quickly.
No, we currently do not offer ClassPass. However, we have a variety of membership options and class packages to suit different schedules and budgets. Feel free to reach out for more information on these options!
Are there any health conditions or concerns that might affect participation in infrared-heated Pilates?
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